As an Organisational Member of the British Association for Counselling and Psychotherapy (BACP) we follow the BACP ethical framework for the counselling professions.
Our accounts are based in Leicester but we are located within the Colchester Garrison in Essex, home of 16 Air Assault Brigade.
Our services are being delivered on a Nationwide scale and we have many proven case studies that our service delivery approach is working extremely well.
All of our professional therapist are members of the British Association for Counselling and Psychotherapy (BACP) and our core members of the Phoenix Heroes team have conducted CPD accredited PTSD training courses and Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults. Our therapists have also either, served in the Armed Forces or the Police Force so they fully understand the difficulties that many of our veterans face.
Across our team structure we hold over 200 years military experience, covering all conflicts dating back to the Falklands to the most current conflicts.
Our small team are all volunteers, none salaried and to date we have committed over 25,000 voluntary hours since 2018.