Events Policy
Phoenix Heroes has a duty of care to ensure that their staff, supporters, beneficiaries, sponsors and the general public are kept safe during any planned event, it is important that those attending any event read and understand our event policy and accept these terms prior to attendance, failing to do so will result in the individual being refused participation. Each of our events will have a detailed admin instruction tailored around the specific event, it will cover local policies, rules and important information in relation to that event, all participants will be sent a copy at least 2 weeks prior to the event commencement date.
Event Terms
All those that attend a Phoenix Heroes planned event such as a corporate day, family activity day, community engagements, fundraising, sporting events and campaigns do so under their own insurance protection terms. Phoenix Heroes does not accept any liability for injuries, death, damage or theft to property or personal belongings. Parents are responsible for looking after their children at all times, our own risk assessments highlight that the venue waters do pose a risk to children, failing to comply with this safety request will result in being asked to leave the venue. In the event of any cancellation of a planned event due to unforeseen circumstances, then Phoenix Heroes does not accept any liability for any associated cost incurred by anyone that is attending. By submitting the below acceptance form you are agreeing to our event terms.
Event Rules Please read the event rules prior to attending, the Phoenix Heroes rules are attached on the same document and differ in places but must be follwed, a gentle reminder for everyone bring with them a carp care kit too.
Feeding Payment Link Over the weekend Chef UK Carp are kindly doing the catering, you will receive 2 breakfast and 2 evening meals, the standard of food is fantasic. Please pay £40 via the PayPal link below, alternatively you can pay cash on arrival.
Event Admin Instruction Please read the event admin instruction, please do not contact Sandhurst Lake with any questions as they are very busy. If you have any questions relating to the event then please send a messege on the WhatsApp group and we will answer for you, it just reduces the number of calls to the lake and easier to go via one POC. You can read the admin instruction below.
Fit to attend
Phoenix Heroes is a Disability Confident Employer and respects the needs of those who may require additional support to ensure that they can participate in our events and enjoy the experience. If you do have any special requirements then please let us know well in advance so we are able to make suitable arrangements to look after you and keep you safe and content within your environment.
